Privacy Policy

We respect your privacy and are committed to protecting it through our compliancewith this privacy policy (“Policy”). This Policy describes the types of information wemay collect from you or that you may provide (“Personal Information”) on theumaxsolarcarport.com website (“Website”), “Umax Solar Carport” mobile application(“Mobile Application”), and any of their related products and services (collectively,”Services”), and our practices for collecting, using, maintaining, protecting, anddisclosing that Personal Information. lt also describes the choices available to youregarding our use of your Personal Information and how you can access and update it.
This Policy is a legally binding agreement between you (“User”, “you” or “your”) and thisWebsite operator and Mobile Application developer (“Operator”, “we”, “us” or “our”). lfyou are entering into this Policy on behalf of a business or other legal entity, yourepresent that you have the authority to bind such entity to this Policy, in which casethe terms “User”, “you” or “your” shall refer to such entity. lf you do not have suchauthority, or if you do not agree with the terms of this Policy, you must not accept thisPolicy and may not access and use the Services. By accessing and using the Servicesyou acknowledge that you have read, understood, and agree to be bound by the termsof this Policy. This Policy does not apply to the practices of companies that we do notown or control, or to individuals that we do not employ or manage.*

Automatic collection of information

When you open the Website or use the Mobile Application, our servers automatically record information that your browser or device sends. This data may include information such as your device’s IP address and location, browser and device name and version, operating system type and version, language preferences, the web page you were visiting before you came to the Services, pages of the Services that you visit,the time spent on those pages, the information you search for on the Services, access times and dates, and other statistics.
Information collected automatically is used only to identify potential cases of abuse and establish statistical information regarding the usage and traffic of the Services This statistical information is not otherwise aggregated in such a way that would identify any particular User of the system.

·Use and processing of collected information

We act as a data controller and a data processor when handling Personal information, unless we have entered into a data processing agreement with you in which case you would be the data controller and we would be the data processor.
Our role may also differ depending on the specific situation involving Personal information. We act in the capacity of a data controller when we ask you to submit your Personal information that is necessary to ensure your access and use of the Services. In such instances, we are a data controller because we determine the purposes and means of the processing of Personal information
We act in the capacity of a data processor in situations when you submit Personal information through the Services. We do not own control, or make decisions about the submitted Personal information, and such Personal information is processed only in accordance with your instructions. in such instances, the User providing Personal information acts as a data controller
In order to make the Services available to you, or to meet a legal obligation, we may need to collect and use certain Personal Information. If you do not provide the information that we request, we may not be able to provide you with the requested products or services. Any of the information we collect from you may be used for the following purposes:

Send product and service updates
Respond to inquiries and offer support
Request user feedback
lmprove user experience
Enforce terms and conditions and policies
Protect from abuse and malicious users
Respond to legal requests and prevent harm.
Run and operate the Services

Processing your Personal Information depends on how you interact with the Services where you are located in the world and if one of the following applies: (a) you have given your consent for one or more specific purposes, (b) provision of information is necessary for the performance of this Policy with you and/or for any pre-contractual obligations thereof; (c) processing is necessary for compliance with a legal obligation to which you are subject, (d) processing is related to a task that is carried out in the public interest or in the exercise of official authority vested in us; (e) processing is necessary for the purposes of the legitimate interests pursued by us or by a third party.

Note that under some legislations we may be allowed to process information until you object to such processing by opting out without having to rely on consent or any other of the legal bases. in any case, we will be happy to clarify the specific legal basis that applies to the processing, and in particular whether the provision of Personal information is a statutory or contractual requirement, or requirement necessary to enter into a contract.

Disclosure of information

Depending on the requested Services or as necessary to complete any transaction or provide any Service you have requested, we may share your non-personally identifiable information with our contracted companies, and service providers (collectively.”Service Providers” we rely upon to assist in the operation of the Services available to you and whose privacy policies are consistent with ours or who agree to abide by our policies with respect to your information. We will not share any information with unaffiliated third parties.
Service Providers are not authorized to use or disclose your information except as necessary to perform services on our behalf or comply with legal requirements. Service Providers are given the information they need only in order to perform their designated junctions and we do not authorize them to use or disclose any of the provided information for their own marketing or other purposes.

Retention of information

We will retain and use your Personal information for the period necessary to comply with our legal obligations, as long as your uselaccount remains active, to enforce our Policy, resolve disputes, and unless a longer retention period is required or permitted by law.

We may use any aggregated data derived from or incorporating your Personal information after you update or delete it, but not in amanner that would identify you personally. Once the retention period expires, Personal information shall be deleted. Therefore,the right to access, the right to erasure, the right to rectification, and the right to data portability cannot be enforced after the expiration of the retention period.

Region specific notices

Dut of respect for your privacy, we have implemented additional measures to comply with the obligations and rights associated withthe collection of Personal information as dictated by the laws governing the regions of our users.

Disclosures for residents of Australia

If you are a resident of Australia, you have certain rights in relation to your Personal information based on the Australian Privacy Act 1988 (“Privacy Act 1 988”) that we comply with as part of our commitment to your privacy. This supplemental section, together with other relevant sections of the Policy, provides information about your rights and how to exercise them. Unless otherwise expressly stated, all terms in this section have the same meaning as defined in the Privacy Act 1988.

(a) Right to access and correct: You have the right to access Personal Information we hold about you. You also have the right to request corrections to your Personal information if you think the information is inaccurate, out-of-date, incomplete, irrelevant or misleading.

(b) Right to restrict processing: You can request that we stop or restrict the processing of your Personal information in certain circumstances, such as when you contest the accuracy of your data.

(c) Right to data portability: You have the right to request the transfer of your Personal information to a different service provider as long as it is technically possible to do so or directly to you.

(d) Right to not be subject to automated decision-making: You have the right to opt out of decisions based solely on automated processing of your Personal information, particularly when these decisions have legal or similarly significant effects on you.

(e) Right to anonymity: You are generally able to use a pseudonym or remain anonymous when interacting with us. However,in somecircumstances, you may have to provide certain Personal information, For example, we may require Personal information to assess your eligibility for a program or service. We will inform you if you are not able to remain anonymous or use a pseudonym when dealing with us.

Disclosures for residents of New Zealand

If you are a resident of New Zealand, you have certain rights in relation to your Personal lnformation based on the New Zealand’sPrivacy Act 2020 (“Privacy Act 2020” that we comply with as pat of our commitment to your privacy. This supplemental sectiontogether with other relevant sections of the Policy, provides information about your rights and how to exercise them. Unlessotherwise expressly stated, all terms in this section have the same meaning as defined in the Privacy Act 2020.

(a) Right to Access: You have the right to access your Personal information that we hold, enabling you to review and understand thedata we have about you for transparency and accuracy.

(b) Right to Correction: lf your Personal information is incorrect or outdated, you have the right to request its correction, ensuring that the information we hold is accurate and up-to-date.

(c) Right to Make a Complaint: lf you believe your privacy rights have been breached, you have the right to make a complaint to a dataprotection authority.

(d) Right to Object to Automated Decision-making: You can object to decisions made solely on automated processing of yourPersonal information that have significant effects on you, ensuring a fair and transparent decision-making process.

(e) Right to Data Portability: Where applicable, you have the right to request the transfer of your Personal lnformation to anotherseryice provider if technically possible or directly to you.

(f)Right to Anonymity and Pseudonymity, where possible, you have the option to interact with us without revealing your identity or byusing a pseudonym, offering flexibility and control over your personal engagement.

(g) Notification of Data Breaches: in the event of a data breach that may harm your privacy, we will notify you promptly, takingimmediate steps to mitigate any potential impacts.

How to exercise your rights

Any requests to exercise your rights can be directed to us through the contact details provided in this document. Please note that we may ask you to verify your identity before responding to such requests, Your request must provide sufficient information that allows us to verify that you are the person you are claiming to be or that you are the authorized representative of such person. f we receive your request from an authorized representative, we may request evidence that you have provided such an authorized representative with power of attorney or that the authorized representative otherwise has valid written authority to submit requests on your behalf.

You must include sufficient details to allow us to properly understand the request and respond to it. We cannot respond to your request or provide you with Personal information unless we first verify your identity or authority to make such a request and confirm that the Personal Information relates to you.

Cookies

Our Services use “cookies” to help personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

We may use cookies to collect, store, and track information for security and personalization, and for statistical purposes. Please note that you have the ability to accept or decline cookies. Most web browsers automatically accept cookies by default, but you can modify your browser settings to decline cookies if you prefer.

Data analytics

Our Services may use third-party analytics tools that use cookies, web beacons, or other similar information-gathering technologies to collect standard internet activity and usage information. The information gathered is used to compile statistical reports on User activity such as how often Users visit our Services, what pages they visit and for how long, etc. We use the information obtained from these analytics tools to monitor the performance and improve our Services. We do not use third,party analytics tools to track or to collect any personally identifiable information of our Users and we will not associate any information gathered from the statistic are ports with any individual User.

Privacy of children

We do not knowingly collect any Personal Information from children under the age of 13. If you are under the age of 13, please do not submit any Personal Information through the Services. If you have reason to believe that a child under the age of 13 has provided Personal information to us through the Services, please contact us to request that we delete that child’s Personal information from our Services.
We encourage parents and legal guardians to monitor their children’s Interet usage and to help enforce this Policy by instructing their children never to provide Personal information through the Services without their permission. We also ask that all parents and legal guardians overseeing the care of children take the necessary precautions to ensure that their children are instructed to never give out Personal Information when online without their permission.

Do Not Track signals

Some browsers incorporate a Do Not Track feature that signals to websites you visit that you do not want to have your online activity tracked. Tracking is not the same as using or collecting information in connection with a website. For these purposes,tracking refers to collecting personally identifiable information from users who use or visit a website or online service as they move across different websites over time. The Services do not track its visitors over time and across third-party websites. However, some third-party websites may keep track of your browsing activities when they serve you content, which enables them to tailor what they present to you. For a description of Do Not Track protocols for browsers and mobile devices or to learn more about the choices available to you,visit internetcookies.com

Email marketing

We offer electronic newsletters to which you may voluntarily subscribe at any time. We are committed to keeping your email address confidential and will not disclose your email address to any third parties except as allowed in the information use and processing section or for the purposes of utilizing a third-party provider to send such emails. We will maintain the information sent via email in accordance with applicable laws and regulations.
In compliance with the CAN-SPAM Act, all emails sent from us will clearly state who the email is from and provide clear information on how to contact the sender. You may choose to stop receiving our newsletter or marketing emails by following the unsubscribed instructions included these emails or by contacting us.

Links to other resources

The Services contain inks to other resources that are not owned or controlled by us, Please be aware that we are not responsible for the privacy practices of such other resources or third parties. We encourage you to be aware when you leave the Services and to read the privacy statements of each and every resource that may collect Personal Information.

Information security

We secure information you provide on computer servers in a controlled, secure environment, protected from unauthorized access use, or disclosure. We maintain reasonable administrative, technical, and physical safeguards in an effort to protect against unauthorized access, use, modification, and disclosure of Personal information in our control and custody. However, no data transmission over the Internet or wireless network can be guaranteed.
Therefore, while we strive to protect your Personal information,.you acknowledge that (all there are security and privacy imitations of the internet which are beyond our control; (b) the security, integrity, and privacy of any and all information and data exchanged between you and the Services cannot be guaranteed; and (c) any such information and data may be viewed or tampered with in transit by a third party, despite best efforts.

Data breach

In the event we become aware that the security of the Services has been compromised or Users’ Personal information has been disclosed to unrelated third parties as a result of external activity,including, but not limited to, security attacks or fraud, we reserve the right to take reasonably appropriate measures, including,but not limited to,investigation and reporting, as well as notification to and cooperation with law enforcement authorities. in the event of a data breach, we will make reasonable efforts to notify affectected individuals if we believe that there is a reasonable risk of harm to the User as a result of the breach or if notice is otherwise required by law, When we do, we will post a notice on the Services, send you an email, get in touch with you over the phone, mail you a letter.

Changes and amendments

We reserve the right to modify this Policy or its terms related to the Services at any time at our discretion. When we do, we will revise the updated date at the bottom of this page. We may also provide notice to you in other ways at our discretion, such as through the contact information you have provided.
An updated version of this Policy will be effective immediately upon the posting of the revised Policy unless otherwise specified. Your continued use of the Services after the effective date of the revised Policy (or such other act specified at that time) will constitute your consent to those changes. However, we will not, without your consent, use your Personal information in a manner materially different than what was stated at the time your Personal Information was collected.

Acceptance of this policy

You acknowledge that you have read this Policy and agree to all its terms and conditions. By accessing and using the Services submitting your information you agree to be bound by this Policy. If you do not agree to abide by the terms of this Policy, you are not authorized to access or use the Services.

Contacting us

If you have any questions, concerns, or complaints regarding this Policy, the information we hold about you, or if you wish to exerciseyour rights, we encourage you to contact us using the details below.
https://umaxsolarcarport.com/contact/
info@umaxenergy.com
Unit L/61-65 Roberts Rd, Greenacre NSW 2190, Australia